Terms & Conditions
Last Updated: July 15, 2026
Welcome to Arrow Co. These Terms & Conditions govern your use of our website and your purchase of products from Arrow Co.
By accessing our website or placing an order, you agree to these Terms & Conditions.
1. About Arrow Co.
Arrow Co. operates an online store offering products including:
- Skincare
- Personal Care
- Body Care
- Natural Skincare
- Bath & Wellness
- Beauty products
- Grooming accessories
- Related self-care products
Product availability may change without notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, ingredients, and other information are accurate.
However:
- Colors may vary depending on your screen.
- Packaging may change.
- Manufacturer specifications may be updated.
- Product availability may change.
- Images may be illustrative where indicated.
Customers should review product descriptions, ingredients, instructions, warnings, and applicable usage information before purchasing and using products.
3. Personal-Care and Wellness Disclaimer
Arrow Co. offers general personal-care, skincare, body-care, bath, beauty, and wellness products.
Unless specifically stated otherwise, our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Information provided on our website is not medical advice.
Customers with allergies, sensitivities, medical concerns, or questions about product suitability should consult an appropriately qualified professional before use.
4. Product Usage
Customers are responsible for using products according to applicable instructions and warnings.
Products should only be used for their intended purposes.
If irritation, discomfort, or an unexpected reaction occurs, discontinue use and seek appropriate professional advice where necessary.
5. Customer Accounts
If you create an account, you are responsible for:
- Providing accurate information
- Maintaining account security
- Keeping login information confidential
- Notifying us of unauthorized account activity
6. Product Prices
Prices displayed on our website may change without notice.
The price applicable to your purchase is generally the price displayed at checkout when the order is submitted, subject to applicable taxes, shipping charges, promotions, or corrections.
7. Taxes
Applicable taxes may be calculated and displayed during checkout depending on your location and applicable requirements.
8. Orders
Submitting an order constitutes a request to purchase the selected products.
Arrow Co. reserves the right to accept or decline an order for legitimate reasons, including:
- Product unavailability
- Pricing errors
- Suspected fraudulent activity
- Payment authorization problems
- Incorrect information
- Shipping restrictions
- Technical errors
If we cancel an order after payment has been received, an applicable refund will be arranged.
9. Payments
Payments may be made using the payment methods displayed during checkout.
Payment transactions may be processed by authorized third-party payment service providers.
A payment may be declined, held for review, or canceled for legitimate reasons including:
- Payment authorization issues
- Fraud prevention
- Security checks
- Incorrect payment information
- Other transaction-related issues
10. Payment Security
Payment information is transmitted through secure payment-processing systems.
Arrow Co. does not intentionally store complete payment-card numbers or security codes on its own website.
Third-party payment service providers may maintain their own security, privacy, and compliance practices.
11. Shipping
Orders are processed and shipped according to our Shipping Policy.
Delivery estimates are estimates only and may be affected by carriers, weather, holidays, customs, incorrect addresses, or circumstances beyond our reasonable control.
12. Returns and Refunds
Returns, refunds, replacements, and cancellations are governed by our Refund and Returns Policy.
Certain opened or used personal-care, skincare, bath, grooming, and hygiene-sensitive products may not be eligible for return.
13. Order Cancellation
Customers may request cancellation before an order enters fulfillment.
Cancellation cannot always be guaranteed after processing or shipment.
Eligible cancellations will be handled according to our Refund and Returns Policy.
14. Promotions and Discounts
Promotional offers may have specific:
- Expiration dates
- Eligibility requirements
- Minimum purchase requirements
- Product restrictions
- Usage limits
Promotions may not be combined unless expressly stated.
15. Intellectual Property
Website content including:
- Logos
- Brand names
- Product descriptions
- Images
- Graphics
- Website design
- Text
- Software
- Original materials
is owned by or licensed to Arrow Co. or the applicable rights holder.
You may not reproduce, distribute, modify, copy, sell, or commercially exploit website content without appropriate authorization.
16. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access
- Interfere with website functionality
- Upload malicious software
- Scrape or copy website content without authorization
- Submit false information
- Conduct fraudulent transactions
- Abuse promotional offers
- Infringe intellectual-property rights
- Attempt to disrupt website security
17. Third-Party Services
Our website may use third-party services for purposes including:
- Payment processing
- Shipping
- Hosting
- Analytics
- Customer support
- Website functionality
- Fraud prevention
- Communication
Third-party services may operate under their own terms and privacy policies.
18. Website Availability
We make reasonable efforts to maintain website availability but do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
- Maintenance
- Updates
- Technical issues
- Hosting issues
- Security events
- Circumstances outside our control
19. Limitation of Liability
To the maximum extent permitted by applicable law, Arrow Co. will not be responsible for indirect, incidental, consequential, or special damages arising from your use of the website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
20. Indemnification
To the extent permitted by applicable law, you agree to hold Arrow Co. harmless from claims, losses, liabilities, damages, and expenses arising from:
- Violation of these Terms
- Misuse of the website
- Violation of applicable law
- Infringement of another person’s rights
21. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
22. Changes to These Terms
Arrow Co. may update these Terms & Conditions from time to time.
Updated terms will be posted on this page with a revised Last Updated date.
23. Governing Law
These Terms & Conditions shall be governed by the applicable laws of the jurisdiction in which Arrow Co. operates, subject to any mandatory consumer-protection rights that may apply.
24. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.
25. Entire Agreement
These Terms & Conditions, together with our:
- Privacy Policy
- Refund and Returns Policy
- Shipping Policy
form the principal terms governing your use of the Arrow Co. website and purchases made through it.
26. Contact Us
For questions regarding these Terms & Conditions:
Arrow Co.
Email: info@arrowco.shop